SUPPORT

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Product Updates

Need support? We are happy to help you

You have several options for how to contact us:

Self Service Portal

On our Self-Service Portal you can log a case and submit a question to our support. Furthermore, you can search for solutions and track the status of your own submitted cases. To get access you need a username and password, please contact support@rapidionline.com to require this.

If you already have login credentials please log in to the Self-Service Portal

Submit a case

  • Submit a case by using our support request form and we will get back to you shortly.
  • Login to the portal to log a case, view your open and closed cases, as well as search for solutions.

WIKI

Knowledge Base

Want to leave us feedback?

If you've had a good or bad support experience we'd love to hear what you have to say. We strive to continually improve our service to our customers and appreciate this feedback.